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Delivery Information

Delivery Information
The Customer shall be solely liable for the cost of delivery when placing the order.

Delivery in UK should be up to five working days Monday to Friday and every effort is made for next day delivery but this cannot be guaranteed. Orders should reach us by 13.00 hours for goods to be despatched on the same day Monday to Friday. Deliveries on Saturdays are subject to a surcharge. Suggested delivery dates and promises of delivery are made in good faith and every effort will be made to keep to delivery dates given but time of delivery shall not be the essence of the contract and MPS TRADING shall not be liable for any loss or any damages whatsoever whether direct or indirect (including for the avoidance of doubt any liability to any third party) resulting from a delay in delivery, damage in transit or failure to deliver or provide the deliverables in a reasonable time whether such delay, damage or failure is caused by the MPS TRADING's negligence or otherwise. Delays in despatch will be notified immediately.

Upon receipt of the goods, a reasonable inspection must be made at the time and point of delivery. Any delivery signed for by the Customer or their agent as being in good condition cannot subsequently be the subject of a claim against MPS TRADING for damage, shortage or loss in transit. In the event of a parcel being received by the Customer in a damaged condition, the Carriers proof of delivery should be endorsed with the words “DAMAGED” or “MISSING PARCEL” (where there is more than one parcel in the consignment and one or more are not delivered).

MPS TRADING does not accept responsibility for any damage, shortage or loss in transit unless notification is given immediately by telephone followed in writing by e-mail, fax or letter within 24 hours after the day of delivery.

Any claim for total non-delivery for any of the items must be made to MPS TRADING within seven working days of the intended date of despatch.

Should the Customer fail to take delivery of the items within 14 days of expected delivery MPS TRADING may, at its discretion, make an additional charge, or treat the contract as repudiated.
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