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Visit our dedicated 4x4 Accessory Store

Our Returns Policy

Our Returns Policy
Returns of unwanted goods accepted providing they are returned in NEW UNUSED condition and in original packaging within 14 days from receipt. The customer will be responsible for the return of the item and suggest a recorded delivery method for proof of return. We’re happy for you to unpack the appliance and inspect it properly as you would had you bought the item from a shop.
However, if you have used it beyond this, this may have a knock on effect on our ability to sell it to someone else and so where the value of the product is reduced by your use we may only make a partial refund (equal such reduced value) or subsequently charge you for the reduction in value. **See our terms & Conditions for more details**

**No items are to be returned without prior arrangement and a returns number been allocated**

Warranty repairs on Engel. National Luna, Waeco/Dometic, Terrafirma & ARB products will require the item to be returned to the manufacturers repair centre (NOT TO MPS TRADING) and a returns number will need to be obtained prior to return. Repairs can take up to 21 working days from receipt of the item. The customer will be responsible for the return of the item and suggest a insured recorded delivery method for proof of return.

Engel chest units come with a 3 year return to base warranty.

Engel upright units come with a 1 year return to base warranty.

Waeco chest/upright units come with a 2 year return to base warranty.

ARB chest units come with a 2 year return to base warranty.

National Luna chest units come with a 3 year return to base warranty.

Terrafirma chest units come with a 1 year return to base warranty.
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